Gorgias, native.

Gorgias is the leading helpdesk for Shopify and Shopify Plus. Inside a Talmee app it ships as native React Native components, not a web-view embed.

Inside the app

Gorgias surfaces on these screens.

01

In-app chat

02

Order-context handoff

03

Returns request

04

FAQ deflection

05

Post-purchase support

How it is wired

Gorgias chat surfaces in-app with full order history context. Support agents see the customer's full app behaviour, recently viewed, abandoned cart, last purchase.

The native vs web-view fork

Gorgias's chat widget is web-first. Talmee uses their API for a native chat experience. Talmee uses each partner's REST or GraphQL API directly and renders with native React Native components. The visible result is faster, more cohesive, and platform-correct on both iOS and Android.

Pricing

Talmee's flat £1,999 a month covers the Gorgias integration build and every release after. There is no extra integration fee, no per-API-call charge, no revenue share. The brand's own Gorgias subscription is paid directly to Gorgias, unchanged.

On Gorgias in a Talmee app

How is Gorgias wired into a Talmee app?

Gorgias chat surfaces in-app with full order history context. Support agents see the customer's full app behaviour, recently viewed, abandoned cart, last purchase. The wiring is built during the standard two-week launch and there is no extra integration fee.

What is the typical performance lift?

Customer-support response time drops ~30% when context lives in-app. Talmee benchmarks pre and post-launch so the impact is a measured number rather than a hope.

Why does it matter that the integration is native?

Gorgias's chat widget is web-first. Talmee uses their API for a native chat experience. A native React Native component loads instantly, respects iOS and Android conventions, and reads as part of the app. A web-view embed reads as a website inside an app, which is the experience customers download an app to escape.